Effective Date: May 7, 2026
Last Updated: May 7, 2026
Welcome to Frenzy Gym (“Website”, “we”, “our”, or “us”).
This Privacy Policy explains how Frenzy Gym collects, uses, stores, shares, and protects your personal information when you visit or use our website and services.
By using our website, registering for memberships, submitting forms, booking coaching sessions, or interacting with our services, you agree to the practices described in this Privacy Policy.
1. Website Owner Information
Website Name: Frenzy Gym
Website URL: https://frenzy.bond
Business Type: Fitness & Coaching Services
Location: Bangalore, India
Contact Information
Email: frenzygym@gmail.com
Phone: 6363474928
For any privacy-related questions or requests, please contact us using the details above.
2. Information We Collect
We may collect personal and non-personal information from users in various ways.
Personal Information
We may collect:
- Full name
- Age
- Email address
- Mobile number
- Billing information
- Membership details
- Fitness-related information
- Health and wellness information
- Coaching preferences
- Account login details
- Information submitted through forms
- Communication records
Health & Fitness Data
Because we provide fitness and coaching services, users may voluntarily provide sensitive health-related information, including:
- Weight
- Fitness goals
- Workout plans
- Diet preferences
- Body measurements
- Lifestyle information
- Wellness-related information
This information is collected only for providing personalized fitness and coaching services.
3. How We Collect Information
We collect information through:
- User registration forms
- Membership sign-ups
- Contact forms
- Coaching inquiries
- Booking systems
- Comments on blog/content pages
- WhatsApp communication
- Payment and billing processes
- Cookies and tracking technologies
- User interactions on the website
4. User Accounts & Memberships
Users may create accounts to access memberships, coaching services, or exclusive content.
When creating an account, users may be required to provide:
- Name
- Email address
- Phone number
- Age
- Login credentials
Users are responsible for maintaining the confidentiality of their account credentials.
5. Payments & Billing
We may collect billing-related information for purchases, memberships, coaching programs, and subscriptions.
Payment Methods
We may accept payments through:
- PhonePe
- UPI
- Debit/Credit Cards
- Other supported online payment methods
Payment information may be processed by third-party payment providers. We do not guarantee that payment providers operate independently of their own privacy policies.
Billing information may be retained for accounting, tax, legal, and operational purposes.
6. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve user experience and website functionality.
Cookies may be used for:
- Login sessions
- Website functionality
- User preferences
- Performance monitoring
- User behavior analysis
- Personalized experiences
Users can disable cookies through their browser settings, though some website features may not function properly.
7. Analytics, Tracking & User Behavior Monitoring
We may monitor user interactions and behavior on the website to improve:
- Website performance
- User experience
- Coaching services
- Marketing effectiveness
- Content quality
This may include:
- Pages visited
- Session duration
- Click behavior
- Device/browser information
- IP address
- General location information
8. Meta Pixel & Advertising Technologies
Our website may use Meta Pixel or similar technologies for:
- Marketing analytics
- Advertising performance
- Audience targeting
- Conversion tracking
- Remarketing campaigns
These third-party services may collect information according to their own privacy practices.
9. WhatsApp Communication
We may communicate with users through WhatsApp for:
- Coaching updates
- Membership communication
- Support responses
- Booking confirmations
- Promotional communication
By voluntarily contacting us through WhatsApp or sharing your phone number, you consent to receiving communication through WhatsApp.
Users may request to stop promotional communication at any time.
10. Coaching & AI Personalization
We may use user information and AI-assisted personalization tools to provide:
- Customized coaching recommendations
- Personalized fitness suggestions
- Membership recommendations
- User experience improvements
AI-generated recommendations are intended for informational and coaching purposes only and should not replace professional medical advice.
11. Comments & User Content
Users may leave comments or interact with website content.
When users leave comments, we may collect:
- Name
- Email address
- IP address
- Browser/device information
We reserve the right to moderate, remove, or restrict content that violates our policies or applicable laws.
12. Children’s Privacy
Our services may be accessible to users under the age of 18 with parental or guardian supervision.
We do not knowingly collect personal information from children in violation of applicable laws.
If a parent or guardian believes that a child has provided personal information improperly, they may contact us to request deletion of such information.
13. Data Sharing & Third Parties
We may share information with trusted third parties when necessary for:
- Payment processing
- Website hosting
- Technical support
- Marketing services
- Communication services
- Membership management
- Legal compliance
Third-party providers may process information according to their own privacy policies.
We do not sell personal information to third parties.
14. Hosting & Website Infrastructure
Our website is hosted through third-party hosting providers, including Hostinger.
Hosting providers may process technical information such as:
- IP addresses
- Server logs
- Browser/device data
- Security monitoring data
We also monitor security logs and website activity for fraud prevention, abuse detection, and website protection.
15. Data Security
We implement reasonable administrative, technical, and organizational measures to protect user information.
However, no online platform or electronic transmission can be guaranteed to be 100% secure.
Users should also take precautions to protect their account credentials and personal devices.
16. Data Retention
We retain personal information only for as long as reasonably necessary for:
- Membership management
- Coaching services
- Legal obligations
- Tax/accounting purposes
- Security monitoring
- Dispute resolution
Retention periods may vary depending on the nature of the information and applicable legal requirements.
17. Your Rights
Depending on applicable laws, users may have the right to:
- Access their personal information
- Correct inaccurate information
- Request deletion of personal information
- Withdraw consent
- Request restriction of processing
- Object to certain processing activities
Users may submit requests through our contact form or by emailing us.
18. Indian DPDP Act Compliance
We aim to comply with applicable Indian privacy and data protection laws, including the Digital Personal Data Protection Act (DPDP Act), where applicable.
Users may contact us regarding:
- Consent withdrawal
- Data correction
- Data access
- Data deletion requests
- Privacy concerns
We process personal data only for legitimate and disclosed purposes related to our services and website operations.
19. Third-Party Links & External Services
Our website may contain links to third-party websites, services, or social media platforms.
We are not responsible for the privacy practices, security, or content of external websites.
Users should review the privacy policies of third-party services before sharing personal information.
20. International Users
Our website may be accessed by users outside India.
By using the website, users understand that their information may be processed and stored in India or other jurisdictions where our service providers operate.
21. Consent
By using our website, registering an account, purchasing services, submitting forms, or communicating with us, you consent to this Privacy Policy and our data practices.
Users may also be required to accept our Privacy Policy during registration or checkout processes.
22. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Legal updates
- Service changes
- Technology changes
- Operational improvements
Updated versions will be posted on this page with a revised “Last Updated” date.
Continued use of the website after updates constitutes acceptance of the revised policy.
23. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us:
Frenzy Gym
Website: https://frenzy.bond
Email: frenzygym@gmail.com
Phone: 6363474928